Privacy Policy

Information collected

We may collect personal information that you choose to provide to us, including:

• your name

• email address

• telephone number

• company or organisation

• information included in an enquiry or project brief

• any other information you choose to provide when contacting us

We may also collect limited technical information about how visitors use the website through analytics, cookies or similar technologies, where enabled.

How we use your information

We may use personal information to:

• respond to enquiries

• discuss and manage potential projects

• prepare proposals or quotations

• provide services to clients

• maintain business and client communications

• administer and improve the website

• comply with legal, regulatory or accounting requirements

• protect the security and operation of our business and website

We do not sell personal information.

We will not use personal information for unrelated marketing purposes without an appropriate basis or permission.

Legal basis for processing

Where applicable, personal information may be processed because:

• you have provided your consent

• processing is necessary to respond to your request or take steps towards entering into a contract

• processing is necessary to perform a contract

• processing is required to comply with a legal obligation

• processing is otherwise permitted under applicable law

Sharing information

We may share personal information with trusted third-party service providers where reasonably necessary to operate the website or provide our services.

These may include providers of:

• website hosting

• email and cloud services

• analytics

• accounting and professional services

• project management or production services

We may also disclose information where required by law, regulation, court order or a competent authority.

Third parties are only provided with information where reasonably necessary for the relevant purpose.

Third-party services

This website may use third-party platforms and services, including website hosting, email, analytics and embedded media.

These services may process limited personal or technical information in accordance with their own privacy policies and applicable contractual arrangements.

International data transfers

Some third-party service providers may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is made in accordance with applicable data protection requirements and that appropriate safeguards are in place where required.

Cookies and analytics

This website may use cookies or similar technologies to support essential website functionality, understand website usage and improve performance.

Some cookies may be placed by third-party services used by the website.

Where required, visitors will be given appropriate information or choices regarding non-essential cookies.

You can also control cookies through your browser settings.

Data storage and security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining client or business records and meeting legal, accounting or regulatory obligations.

Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.

Your rights

Subject to applicable law, you may have the right to:

• request information about the personal data we process

• request access to your personal information

• request correction of inaccurate or incomplete information

• request deletion of your personal information

• request restriction of certain processing

• object to certain processing, including direct marketing

• request transfer of your personal information where applicable

• withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

External links

This website may contain links to third-party websites or platforms.

Nuance is not responsible for the privacy practices, security or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to this policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or applicable requirements.

The latest version will always be published on this page together with the date of the most recent update.

Contact

If you have any questions about this Privacy Policy, how your personal information is handled, or wish to exercise your data protection rights, please contact us via email at hello@nuance-studio.co